GENERAL POLICY

At İrritime, we are committed to producing high-quality drip irrigation pipes and fittings that meet our customers' needs and expectations, in accordance with the ISO 9001 standard. Through continuous improvement and innovative approaches, we maintain the highest quality standards while also prioritizing environmental sustainability and social responsibility. We implement effective quality management systems in all our processes to enhance customer satisfaction and sustain our leading position in the industry.

​

As İRRİTİME, we commit to:

• Providing high-quality products and services in the production of drip irrigation pipes and fittings that meet customer needs and expectations.

• Conducting our operations in compliance with the requirements of our existing management systems, using a process approach and leadership understanding, and continuously improving in accordance with relevant standards.

• Supporting sustainability in agriculture and contributing to the conservation of diminishing water resources.

• Preventing environmental pollution and minimizing waste by evaluating the lifecycle approach.

• Engaging in activities that reduce carbon emissions and adopting environmentally friendly production methods.

• Increasing awareness of energy consumption and using energy sources with the highest efficiency by selecting technologies aimed at energy conservation, and sourcing products and services accordingly.

• Continuously improving the competence levels of our employees through planned training programs.

• Managing risks and opportunities effectively through a risk-based thinking approach and continuously improving all our processes.

• Adopting a customer-oriented approach as our main principle.

• Handling all customer requests and complaints objectively, transparently, and confidentially, and ensuring customer satisfaction by examining customer complaints effectively and efficiently.

• Conducting our operations in compliance with the requirements of the Quality Management System, primary and secondary legislative requirements, and national and international standards, and continuously improving.

• Providing resources in awareness of İRRİTİME PLASTİK's values, respect for the environment, and the community as our management systems policy.